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Return Policy
Materials must meet the following criteria:
- Returned within 30 days of purchase.
- Full, unopened and undamaged cartons of a currently stocked dye-lot.
Non-returnable material includes:
- Special order items.
- Slate.
- Discounted products.
- Grouts, thinsets, mastics and other date/moisture/temperature sensitive material.
*A 20% restocking fee will be applied to all returns
*All returned material is subject to inspection before approval. Please call ahead to inquire about any return possibility.